Have You Tried Bing For Search?

Bing is quickly gaining market share over Google in the mobile search space. If you use Firefox, there’s an add-on you can apply to your browser that allows you to perform the same search side-by-side so you can compare who gets better results. Try it out – it’s cool stuff, and you can get what …

One bad tweet can cost you 30 customers – also more staggering stats

“The base concept here is that while 22% receive a poor experience only 2% actually complain i.e., 98% of dissatisfied customers never complain with 55% at risk and 45% actually defecting.” This is a must-read! http://bit.ly/8dur5F Posted via email from meannie | posterous

Great case study from Andrew @ Groupon: Take control of your bounces

Andrew Kordek @ Groupon – think of it as a case study in how a very sophisticated email marketing company manages and reacts to email bounces. You ALWAYS want to know that there is a problem before there is a problem. Excellent! Take control of your bounces http://bit.ly/4wHT5L Posted via email from meannie | posterous

My Best (and only) Facebook Tip For You – Use Your Facebook Privacy Settings

It’s happening, whether you like it or not. Facebook is creeping into your daily life… for personal, and work. I use Facebook a lot. I use it as a tool to keep in touch with friends, to reconnect with old friends, to make networking connections, to maintain relationships with co-workers who are on the other …

Y U Should Care About Gen Y as an Emarketer

Gen Y is changing the workplace – resetting expectations for what’s most important for job offer packages, redefining the work day with their incessant need for work-life balance, and are quickly integrating new communications technologies into the way they go about their daily business. Given all that, it’s worth it to have a chat about …

Etiquette and New Media Communications

A little reminder that we could probably all benefit from a series of webinars on the following (and more I’m sure but just can’t think of it): * Email etiquette: how many punctuations is too many? When is it appropriate to be have a firm tone in an email vs. giving that person a call? …